Terms of Service

PRICING & PAYMENTS

  1. Prices are listed in USD.

  2. Prices are subject to change without notice. Prices do not include sales tax where applicable, delivery costs, or duties, all of which you agree to pay upon ordering.

  3. All Customized Products are considered FINAL SALE and are not eligible for returns, refunds, or exchanges.

  4. Should the buyer select two different quantities for a single card order (front & back), only the lower of which will be made and there will be no refund of the price difference.

  5. Exceptions... If the item(s) you received is defective, damaged, or incorrect. Please send us a note as soon as possible should there be an error with your order.

SHIPPING & DELIVERY

  1. After a package is shipped we are unable to make changes to its delivery address.

  2. Though most orders are fulfilled within 48-72 hours, please allow 5-6 business days for orders to be fulfilled and shipped.

  3. Free Shipping is available only to U.S only customers

LOST PACKAGES

  1. matte&son is not responsible for any stolen/lost packages.

TERMS

  1. These terms govern all use of this site and of the site's offered services. Access to and use of our site and its services implies the acceptance of these terms of use. By using the site customers therefore confirm that they have read and understood these.

  2. matte&son reserves the right to refuse Service and/or prohibit or terminate access to Services in whole or in part, for any reason, at any time in its sole discretion, with or without notice.

  3. All terms are subject to change without notice.